At the end of this workshop the participants will develop a greater focus and direction for their teams. They will learn to use a framework to create better commitment and ownership for themselves and their teams and develop “customer-in-thinking” among their employees. They will also learn how to reduce and handle conflict.
Target Audience
Team members / Team Leaders /+
Program Core Units
■ The Seven Fundamentals of Leadership
■ Developing Employees & Techniques for Development
■ The Difference between Managing & Leading
■ The Characteristics of Effective Teams
■ Developing Your Own Principles of Leading Teams
■ Team Operating Rules & Norms
■ Team Goals & Expectations
■ Handling Conflict