Course objectives:

As the work environment is becoming more interacting and complicated, organizations are setting new policies and standard for the inter-personal relationship between workers. This course helps managers and employees establishing proper relationship with their subordinates, leaders, colleagues and customers while avoiding subjectivity and bias caused by personal factors. The course helps managers to utilize interpersonal relationship in order to maximize productivity of subordinates, create team spirit and establish effective networks.
Course contents:
– Introduction to the new workplace environment
– The organizational behavior, corporate culture and the professional attitude.
– What is the right interpersonal relationship
– Objectivity versus subjectivity
– The right emotional distance and assertiveness
– Understanding the others’ characters, needs and emotions
– Dealing with difficult cases
– Creating effective networks
– Becoming a star in the work
– Utilizing interpersonal relationship
– HR policies in relation to employees relationship
– Wrap up