To provide participants with the necessary knowledge and skills that enable them to adopt the modern techniques of effective supervision […]
To provide participants with the necessary knowledge and skills that enable them to adopt the modern techniques of effective supervision and lead high performing work teams
a. The concepts of Supervisory & Team Building
b. Developing and implementing action plans
c. Communicating effectively
d. Assigning and controlling work
e. Performance review and appraisal
f. Dealing with organizational and behavioral problems
g. Motivating and influencing others positively
h. The crucial roles of teams
i. Characteristics of high performance teams
j. Team building stages
k. Team leadership
l. Team problem solving
m. Team conflict handling
n. Cases , applications and exercises